Frequently Asked Questions
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Our gift cards are only redeemable on the same store they were purchased in. For example, a gift card purchased on our Canada store ( can only be redeemed on our Canada store!
No, our gift cards never expire.
Yes, provided there is still a balance remaining on the card.
Yes. A customer can redeem another gift card during checkout.
No, you can't use a gift card to buy another gift card.
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Yes, gift cards are a form of payment.
Yes — but only if your order total exceeds the value remaining on your gift card. The remaining balance can be paid using standard payment methods.
No — it isn’t possible to partially redeem a gift card unless the order total is less than the gift card balance.
While the remaining balance of your gift card cannot be exchanged for cash, you can keep them for as long as you like until your next purchase, as our gift cards do not expire!
Yes. You can cancel and refund unused gifts cards. Partially used gift cards can't be refunded.
We are only able to cancel unused gifts cards, and the value is refunded to the original purchaser of the gift card.
If the value of your gift card covers the total cost of your purchase, then you won’t have to! However, if the total cost of your purchase exceeds the value of your gift card, then you can select financing as your payment method, however do note that this would be subject to the minimum loan amount set by the installment provider.