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TITAN Series
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1 Choose your Upholstery
2 Choose your Color
Special Edition
Secretlab Chairs Features
Secretlab Chairs Materials
Under normal circumstances, please allow for up to 1 working day (excluding Saturdays and Sundays) for your order to be processed and 1-3 working days for your package to be fulfilled and delivered, depending on your location*.
* Certain provinces (including British Columbia, Newfoundland, Northwest Territories and Yukon) may require up to 8 working days for shipping.
** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don't worry if it doesn't show up immediately!
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
2-year warranty with top class support.
Secretlab 2-Year Warranty
Return / Refund Policy
Up to 49 days from the date of delivery, subject to return fees.
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What's In The Box
TITAN seatbase with armrests
Aluminium wheelbase
Multi-functional tilt mechanism
Class 4 hydraulic piston
Hydraulic sleeve
5x XL PU casters
Side covers
Screw set
Velour head pillow
We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height. We do have a recommended using our chair measurement guide base on your height and weight here with our Sizing Guide to get a better idea on which chairs suits you best.
However, we also understand that people come in different shapes and sizes, so as our Sizing Guide is based on a general guideline, we strongly recommend checking out the measurements of each chair under the Resources page.
We also suggest comparing these measurements against your current chair, to give you a better idea of which chair would fit you best.
Upon purchase & fulfillment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. Alternatively, you can find the Assembly Video and Assembly Guide in the Resources page.
The Assembly Video and Guide will give you a good step-by-step visual walkthrough, as well as some important safety information to keep in mind. So watch it through at least once before starting and you'll find it much easier. An average person takes about 20 minutes to assemble the chair!
If you run into any issues during the assembly, please do not hesitate to drop us an email at info.ca@secretlab.sg and our support team will do their best to help you.
We have prepared an aftercare guide for our customers.
From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.
Posted by Secretlab on Monday, July 30, 2018
Customer Reviews
Customer Reviews
- Reviews
- Questions
Review!
I’m extremely satisfied with this purchase! I was nervouse at first for the price and it’s leather and all but i did not regret this purchase at all! Its comfy and is a huge upgrade from what I used for 2-3 years. My back thanks you!!
Love my Titan!
I bought the Titan and I love it! Top notch quality and super comfy! I've fallen asleep a couple times already! A must buy!
Lived up to the hype
The SecretLab Titan is by far the best chair I've owned. I haven't had the luxury of having a chair with many adjustable features, but this one has a great variety. The 2 main features that I take advantage of are the built in lumbar support and the adjustable arm rests. Being 6'0" and ~165 lbs, the lumbar support does a great job of getting my back to conform to have better posture, and I've noticed a bit of a decrease in general back pain since I sit at my desk for hours each day. The arm rests are fantastic as well, because it allows me to raise them high enough to where I don't put nearly as much pressure on my wrists when using keyboard and mouse. A majority of my carpal tunnel pain has gone away and only comes back when lifting or something similar. The height adjustment and tilt/recline functions are great as well. I find that I raise the height as far as possible and tilt back slightly with a minor recline, and this helps me to lean back into the chair while on my PC and not crane my neck forward (the included pillow helps for head/neck support too). Aside from the features, the quality and ease of construction for this chair are really good. Construction time took maybe 20 minutes, and just needed my father to help me lift the chair a bit for one part of it. Overall, super easy to put together and the manual with pictures was easy to follow. Regarding quality, the chair and all of its parts align perfectly and nothing is out of place in the slightest. There might've been one loose thread on the seat's "TITAN" stitching but that was an easy fix with some scissors. No tears or other loose threads, and the stitching looks very tight and clean. The wheelbase is extremely sturdy and the wheels glide across the wood floor smoothly and quietly. There isn't much about this chair that I don't like, except for maybe the fact that there's no button for swiveling the arm rests and you just kinda brute force it. First time I did it I thought I was going to break something because it felt so resistant to doing so. The chair definitely met my expectations, and for such a hefty price I'd honestly expect nothing less than how it is functionally and quality-wise. There may be some lower price chairs you might consider that could probably get the job done, but I don't regret chipping in a bit more for this chair and I'm very satisfied with my purchase. As a final note, I've seen other reviewers say that the chair is too firm or stiff, and I can kinda see where they're coming from but it feels pretty good in my opinion. It helps me sit up straight and I don't get any muscle pain or stiffness as a result, and can easily spend hours on end sitting in this chair. After sitting in it daily for a month or so, it does relax the seat a little bit but it holds the original form pretty well. It's pretty nice to fully recline with tilt lock off too, I could easily sleep in this thing.
Is it worth it?
I was asking myself the question over and over. Is it worth it? I had been using the same run of the mill office chair from Staples for years, never thinking twice about a "gaming" chair. With twitch steamers using them, esports events having them, I thought maybe it was a gimmick like those gaming gloves for using a mouse that came out awhile back lol. Anyway, my two friends both bought a Secret Labs Titan this year and then I started thinking maybe there's something I'm missing. Once you start paying attention to your posture and how your butt feels after a good 3 or 4 hour session, it then makes sense, "I need something better." When I first saw the $400 price tag I almost didn't give it a second look, I could almost build another PC for that! But when my friends (who I've known more than 10 years) told me to do it, I did. It's been a few weeks since I received the chair and it took about a week to get to me. It came in a massive box and building it was so easy using the included billboard size instructions it came with. The chair itself is very firm, very much like my seat in my car(which is what I'm guessing they were going for). Even though it isn't soft and squishy it is very supportive and comfortable. Now I find myself sitting in a better posture and gaming for long periods isn't as tiring on my body, plus my butt feels better lol. I do recommend this chair, but the reason I gave 4 stars is because the Titan does not come with the lumbar pillow. I know the Titan has the adjustment knob, but it would be nice to have the option. Reading reviews of the Omega it seems there lumbar pillow is very nice. If you were on the fence even a little bit, and your are considering other chairs, just pull the trigger on this. The build quality is excellent, and I don't see myself needing another chair for at least another 10 years. Plus, your butt will thank you.
Great Chair
I am enjoying the chair and wish I had bought it sooner. The chair was easy to assemble solo but, it would be easier with two. Glad I took my friends recommendation and purchased the chair.
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